FAQ

General

Are your hand sanitizers Health Canada approved?

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Yes all of our sanitizer products are approved by Health Canada. 

You can search and find our products on the Health Canada website below.

https://www.canada.ca/en/health-canada/services/drugs-health-products/disinfectants/covid-19/hand-sanitizer.html

What are your Drug Identification Number (DIN) and Natural Product Number (NPN) codes?

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- Ecological Alcohol-Free Hand Sanitizer with Conditioning Aloe (0.15% Benzethonium Chloride): DIN 02498138

- Ecological Alcohol-Free Hand Sanitizer Lotion with Conditioning Aloe (0.15% Benzalkonium Chloride): DIN 02503921

- Ecological 70% Ethyl Alcohol Hand Sanitizer: NPN 80099539

Validity of the DIN’s AND NPN’s can be verified on the below Health Canada website.

https://www.canada.ca/en/health-canada/services/drugs-health-products/disinfectants/covid-19/hand-sanitizer.html

Where are your products manufactured?

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Our alcohol-free hand sanitizer and hand wash products are made in Canada and our 70% alcohol hand sanitizer is made in Columbia.

Where can I buy your products?

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Our products are currently sold at the below retailers:

ONLINE

- Staples Canada
- Amazon
- Walmart
- Grand and Toy
- London Drugs

IN-STORE

- Staples Canada
- Shoppers Drug Mart
- Canadian Superstore
- No Frills
- London Drugs
- Pharmaprix
- Maxi

Where do I find the MSDS sheets for your products?

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You can find our MSDS sheets for each product on our products page!

Can I refill my hand sanitizer bottles with your products?

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Yes you can refill your bottles with our sanitizer products but we highly recommend you thoroughly wash the bottle and cap/pump before filling! Washing the bottle and cap/pump will ensure that the two products do not mix with each other. Mixing can create clouding and negatively affect product quality.

Our hand sanitizers have a gel consistency so we do not recommend putting them in a spray bottle!

Alcohol-Free Hand Sanitizer

How do I apply your alcohol-free hand sanitizer?

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We recommend placing a pea-sized drop onto your hands and then rubbing your hands for 20 – 30 seconds to ensure all parts of your hand are sanitized. If your hands feel sticky after, you used too much!

How effective is it in killing germs and bacteria?

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Very effective! An independent third-party microbiology company conducted a kill study on our sanitizers and our Benzethonium Chloride based hand sanitizers were just as effective as our 70% alcohol sanitizer in killing 25 different germs and bacteria.

Is it approved by Health Canada? Does it have a DIN number?

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Yes all of our sanitizer products are approved by Health Canada. 

You can find our products and their DIN numbers on the Health Canada website below.

https://www.canada.ca/en/health-canada/services/drugs-health-products/disinfectants/covid-19/hand-sanitizer.html

Does it have a smell?

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Nope, our alcohol-free sanitizer is fragrance and scent free!

Does it have a gel or watery consistency?

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Gel! Our alcohol-free sanitizer is made with Benzethonium Chloride so it is more viscous than most alcohol based hand sanitizers. 

Is it safe for children?

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Yes, our alcohol-free hand sanitizer is non-flammable and less toxic than alcohol-based hand sanitizers in case of accidental ingestion. Our hand sanitizer is also dermatologically tested to be hypo-allergenic and non-irritating. 

Can I add my own fragrance?

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We do not recommend adding anything, including fragrances and essential oils to our hand sanitizer. Adding any substance to our sanitizer could damage the products quality and stability. If you choose to add fragrance or essential oil to the hand sanitizer, please know that you will be taking complete responsibility of the product and any adverse effects due to the addition. 

Can it be used in a spray bottle?

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The product has a gel consistency, so we wouldn't recommend putting it in a spray bottle!

70% Alcohol Hand Sanitizer

How effective is it at killing germs and bacteria?

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Very effective! An independent third-party microbiology company conducted a kill study on our hand sanitizers and confirmed that our 70% alcohol sanitizer was very effective in killing 25 different germs and bacteria.

Is it approved by Health Canada? Does it have a DIN number?

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Yes all of our sanitizer products are approved by Health Canada. 

You can find our products and their DIN numbers on the Health Canada website below.

https://www.canada.ca/en/health-canada/services/drugs-health-products/disinfectants/covid-19/hand-sanitizer.html

Does it have a smell?

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Yes it has a very light citrus scent!

Does it have a gel or watery consistency?

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Our 70% alcohol hand sanitizer has a gel consistency. 

Can I add my own fragrance?

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We do not recommend adding anything, including fragrances and essential oils to our hand sanitizer. Adding any substance to our sanitizer could damage the products quality and stability. If you choose to add fragrance or essential oil to the hand sanitizer, please know that you will be taking complete responsibility of the product and any adverse effects due to the addition. 

Can it be used in a spray bottle?

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The product has a gel consistency, so we wouldn't recommend putting it in a spray bottle!

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